Introduction

This Website Privacy Policy governs the manner in which the Practice collects, uses, maintains and discloses information collected from users (each, a “User”) of the website https://sandymountgreenmedical.ie (“Site”). This privacy policy applies only to the Site and all products and services offered online by the Site.

While every effort is made to ensure this Site remains up to date, information on this website is for use as a general guide only, and is subject to change at any time. Please contact the practice if you require further information.

Data Collection

Each time any visitor uses the Site, we may collect one or both of two different types of information.

• Non-individual specific statistics: The first type of information is statistical and analytical information collected on a non-individual specific basis about visitors to our website. We gather general information about how many visitors use the website, how many visitors return to the website, what pages they visit etc. This information lets us monitor traffic on the website so that we can manage its capacity, efficiency, design and content. It helps us to understand website traffic patterns and to know, for example, which parts of the website are the most popular/useful.

• Personal information: The second type is information which is personal or particular to a specific visitor. This information is collected by specific request so you will be fully aware when you are providing this information to us. This might arise when you book an appointment online/email us etc.

Web browser cookies

Our Site may use “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

The Practice collects and uses Users' personal information for the following purposes:

• To administer services: We will use the information submitted via our various online service features to deliver the requested services where possible;

• To send emails or SMS messages, where consent has been provided;

• To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site;

• To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you;

• To improve customer service: Your information helps us to more effectively respond to your pa service requests and support needs.

The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions.

How we protect your information

While we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access to your personal information, the Practice cannot guarantee the security of your personal information transmitted via our Site. Transmission of your personal information is at your own risk. Once we receive your personal information, we will use appropriate security measures to seek to prevent unauthorised access or disclosure.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

The Practice has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Published December 2024